Job: Front Office Coordinator -35/775

Company Name: PMCC
Employment Type: Full Time
Location: ATLANTA, GA, United States
Department: 35/775 PMCC
Salary: Highly Competitive
Shift/Hours: 40hrs/wk; M-F
Hours/Pay Period: 80
Degree Required: High School/GED
Job ID: 0205-C0305-06313
Date Posted: Aug 21, 2009

Years Experience: 5
Complete Description:

Performs a variety of non-clinical duties to support an extremely busy multi
- provider Internal Medicine practice, located on the main campus of Piedmont Hospital. Duties include directing patients and non-patients, registration, scheduling, telephone management and gathering basic insurance information in a courteous and patient/customer-friendly manner; acts as facilitator for the patient. Responsible for the day-to-day operations of the front desk. Ensures that the patients are appointed and registered in an efficient manner which develops a positive public relations image. Ensures efficient and courteous collection of patient responsible balances. Cash Balancing: Ensures that patients pay their balance at time of service. Ensures that payments are balanced with NextGen on a daily basis. Ensures that transaction batches are posted before end of day. Registers and schedules patients for diagnostic tests. Candidate must have at least 5 years' front desk experience in a physician practice or medical office and have excellent computer skills. Must have excellent billing, coding and insurance knowledge, and be familar with CPT and ICD9 coding. Must be able to discuss/explain insurance denials/balances with patients, and have an understanding of payor requirements. Candidate must be able to work independently and communicate effectively and professionally. Must be a team player and have exceptional customer services skills. NextGen and/or EMR experience a plus.