Job: Office Supervisor - FT - Mercy Care

Category
ALL JOBS/MANAGEMENT
Location
Mercy Care Services
Work Status
Full Time


Office Supervisor - FT - Mercy Care
Description

Saint Joseph's Mercy Care offers primary care, social services and education to homeless persons, the uninsured and the growing immigrant population, particularly Spanish-speaking and Vietnamese immigrants. Care is provided through numerous sites in metro Atlanta area.

In addition to the mobile clinics, two clinics operate five days a week, one in downtown and one in the Northeast Plaza on Buford Highway. These clinics provide a full array of medical services for low-income individuals and families.

The office Supervisor serves as primary office assistant to Clinics Administrator. Collaborates closely with other clinical supervisor and with finance department. Provides financial counseling competently and with sensitivity, as needed, in collaboration with financial counselor. Provides comprehensive oversight and ensures proper classification of patients insurance and program eligibility client demographics and financial information, including insurance cards, billing authorization, signatures and consent form input of billing information and patient classification into the NextGen System. Completes deposits and daily close-out functions. Conducts chart reviews to ascertain proper documentation, especially as it relates to Early Intervention Clinic and a sliding fee scale agreement and correspondence with patients whose accounts are in arrears. As needed, receives and greets clients/visitors to the clinic and conducts tours assists with registration and check-out of patients answers telephones and schedules appointments as needed. Participates in health fairs or community events on weekends as requested 3-4 times a year. Provides support activities appropriate to ages served primarily adults ages 18-65 or geriatric patients ages over 65. May also include care for infant age 0-1 year, child ages 1-12 years or adolescent ages 13-17 years.

The ideal candidate will be a High School graduate and some post-high school education, e.g., technical school or some college. Bilingual competence may be required, in Spanish. Minimum of four years experience in a physician's office or community health center. Must demonstrate advanced professional and cultural competence and experience in supervising staff and participating in planning and implementation of organizational goals and objectives, and in leading and managing grant-funded projects. Competence based on previous billing experience of at least two years working with Medicare, Medicaid, commercial insurance, including HMO's, required.

Full time position. Location: Mercy Care Downtown. Shift: 8a-4:30p PRC01092