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Desktop Support Analyst - Atlanta, GA
at Avacend, Inc.
Contract: 6 Months
PAY Rate: $ 18 Per Hour on W2
Location: Atlanta, GA 30339
Note - This is a driving position must use own vehicle( mileage will be covered) and pass motor vehicle check.
Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelor's Degree or equivalent. 1-2 years related work experience.
Provide technical support on operational or maintenance aspects of system equipment.
Diagnose mechanical, hardware, software and systems failures, using established procedures.
Basic technical understanding of Wi ¿ Fi networks, switches and routers.
Perform remote, on-site or in-house servicing and/or repair of company products/services.
Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
Wyse Thin Appliance using Citrix
Signature Capture Device
Reliable transportation as needed to move between sites throughout the day as necessary