Avacend, Inc.

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Junior IT Technical Support Specialist 54355

at Avacend, Inc.

Posted: 9/27/2019
Job Status: Full-Time/Regular
Job Reference #: 6741
Keywords: computer, tech

Job Description

Tracking Code
Junior IT Technical Support Specialist 54355
Job Description

Junior IT Technical Support Specialist

Support End Use Computers for Service Delivery.

Troubleshoot user issues and maintain tickets assigned to the tech in the WRM system.

Create and maintain tickets in Remedy.

Troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

Troubleshoot user access to standardize software from the DBHDD image, i.e., MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

Troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.

Setup and install computers for new hire onboarding’s.

Proficient in Win 7 and Win 10, and Office 365.

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

History of working in an Active Directory domain environment

Proficient at software installs and troubleshooting

Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Job Location
Atlanta , Georgia, Georgia, United States
Position Type
Full-Time/Regular