Buffalo Rock

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Sales Support Retail - NON CDL

at Buffalo Rock

Posted: 9/29/2019
Job Reference #: 2111
Categories: Retail, Sales
Keywords:

Job Description

 

Sales Support (SS) - NON CDL - Retail

 

Department:  Retail 

Job Status: Full Time 

FLSA Status:  Non-Exempt 

Reports To:  Area Sales Manager 

Grade/Level:  

Amount of Travel Required:  None 

Job Type:  Regular 

Positions Supervised:  None 

Work Schedule:

 

Varies. 

 


 

 

POSITION SUMMARY

Buffalo Rock is an award-winning Pepsi-Cola Bottler founded in Birmingham, AL, more than 100 years ago. The Retail Sales Support (SS) is a key member of the Retail Sales team. This is an entry level position for the Retail Sales Department that serves two primary functions: training for the new employee and providing relief coverage for route vacancies created due to vacations, holidays, personal days, or terminations under the Team Rock Concept following the AIM Selling Guidelines. 


 

 

ESSENTIAL FUNCTIONS

 

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

 

Essential Functions Statement(s)

Exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company. 

Service all assigned accounts based on Division Policy for service frequency. 

Service all accounts in accordance with the AIM Selling Process. 

Develop and maintain positive professional customer relationships. 

Honor and follow through on all personal and business commitments. 

Ensure that every reasonable precaution is taken to protect the safety of self, customers, Buffalo Rock Property, and customer property. 

Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities. 

Responsible for continuous self improvement through the knowledge and use of all Company and Division provided training, either web-based, in-house, or any other Company provided method. 

Consistently review all existing procedures for possible change. 

Take ownership of the Team Rock concept to ensure the group's success. 

Properly complete all required paperwork to Company Policy and timeline. 

Communicate daily with SPC / ASM any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items. 

Achieve required percentage of Strategic Execution Objectives. 

Maintain required AIM Certification goals per account. 

Execute and achieve all account program key objectives. 

Properly rotate all products in accordance with the AIM Certification criteria. 

Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account. 

Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the Team Rock concept. 

Required to work weekends and non-traditional hours as needed. 

Attend all scheduled meetings requiring your presence and / or participation. 

Required to perform additional tasks or assigned additional duties not listed in this document. 

Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies. 

Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training. 

 

 

POSITION QUALIFICATIONS

Competency Statement(s)

Safety Awareness - Ability to identify and correct conditions that affect employee safety. 

Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. 

Accuracy - Ability to perform work accurately and thoroughly. 

Communication, Oral - Ability to communicate effectively with others using the spoken word. 

Communication, Written - Ability to communicate in writing clearly and concisely. 

Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 

Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative. 

Responsible - Ability to be held accountable or answerable for one’s conduct. 

Organized - Possessing the trait of being organized or following a systematic method of performing a task. 

Decision Making - Ability to make critical decisions while following company procedures. 

 

 

SKILLS & ABILITIES

 

Education:

High School Graduate or General Education Degree (GED): Preferred

 

 

Experience:

None

 

Computer Skills:

 

 

 

Certifications &
Licenses:

Must be D.O.T Certified (where applicable). Must have a valid State Commercial Driver's License (where applicable) or a valid regular Driver's License with a good driving record. 

 

 

Other Requirements:

Customer Service, Cart, Hard Trucks, Forklift, and Pallet Jack. 

 

 

PHYSICAL DEMANDS

 

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

 

 

 

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Manually Manipulate

C

Reach Outward

F

Reach Above Shoulder

F

Climb

O

Crawl

O

Squat or Kneel

F

Bend

F

Grasp

F

Speak

C

 

10 lbs or less

F

11-20 lbs

F

21-50 lbs

F

51-100 lbs

O

Over 100 lbs

O

 

Push/Pull

12 lbs or less

C

13-25 lbs

C

26-40 lbs

C

41-100 lbs

C

 

 

 

Other Physical Requirements

Vision (Near, Distance, Color, Peripheral, Depth)

Sense of Sound - Hearing is required for a total workday.

Sense of Touch

Ability to wear Personal Protective Equipment (PPE) - Slip Resistant Shoes, and Safety Vest.

Sense of Balance

 

 

WORK ENVIRONMENT

This position is subject to working conditions related to the individual unique working conditions at each account. Work is performed in many different environments and all safety precautions should be taken. 

 


 

 

Applicant's Signature:

 

 

    

Date:

 

 

 

 

 

Interviewer's Signature:

 

 

    

Date:

 

 

 

 

 

 

 

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.