Embassy Suites Atlanta - Galleria

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Restaurant Server (PM) On Call

at Embassy Suites Atlanta - Galleria

Posted: 5/23/2019
Job Status: Part Time
Job Reference #: 1319560
Keywords:

Job Description

POSITION PURPOSE: 

Serves meals to guests in dining establishment - Eterie!

ESSENTIAL FUNCTIONS: 

  • Presents menu, answers questions, and makes suggestions regarding food and service.
  • Provides beverage service within 3 minutes from time guest was seated.
  • Writes order on check or memorizes it within 3 minutes from time seated.
  • Relays order to kitchen and serves courses from kitchen and service bars.
  • Garnishes and decorates dishes preparatory to serving.
  • Serves guests meals within the 20 minute time period.
  • Completes a check back within 2 minutes after guests receive meal.
  • Team Member makes every effort to obtain guests name and use it during the meal.
  • Observes guests to respond to any additional requests and to determine when meal has been completed.
  • Totals bill and accepts payment.
  • Team Member is in full uniform (including name tag) at all times.
  • Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined..
  • Clears and resets tables at conclusion of each course and completely resets table when guest departs.
  • When approached with a problem, team member will empower himself/herself at all times to assist guest in resolving the problem. 
  • Team Member will become a resident expert on in-house information along with local information to assist guest when questioned. 
  • Completion of all opening, running (during service time), and closing side work assigned each shift.
  • Assist co-workers when needed throughout the shift.
  • Requests identification from customers when legal age is questioned.
  • Use of proper serving procedures as outlined in the certification/training program.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Education: 

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Experience: 

One to three months related experience and/or training.

Benefits

  • Comprehensive Benefits Package (medical, dental, vision and more)
  • Holidays
  • Vacations/Sick/Personal Days
  • 401(k) - Employer Match
  • Hotel and F&B Discounts
  • Career Development/Training Opportunities/Growth