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Building Systems Specialist I (1331)

at ENGIE

Posted: 6/6/2019
Job Status: Full Time
Job Reference #: ENG00025778

Job Description


About ENGIE Services U.S. Inc.: 

ENGIE Services U.S. Inc. (ENGIE Services U.S.) is a national energy company that works with education, local government, commercial, industrial, and institutional organizations to implement efficiency and sustainable energy solutions that save money, enhance safety, improve assets, and protect the environment. As part of ENGIE Services U.S., the number one energy services provider in the world, ENGIE Services U.S. Inc. provides a unique and extensive set of energy and sustainability management services to thousands of customers across the United States. The company has provided more than $2 billion in energy savings for its customers over the past 40 years. 

Purpose 

ENGIE's Building Systems Specialists are high-energy, technically savvy, customer-focused individuals at the heart of the remote monitoring services we provide our clients.  Building System Specialists are a highly skilled team who use advanced technology to remotely troubleshoot heating, cooling, lighting, and refrigeration units and determine effective solutions to the clients' issues.  Our focus is to reduce our clients' energy spend by driving down consumption while optimizing unit performance.  ENGIE's Building Systems Specialists are on the front line everyday driving value for our customers while supporting their energy strategies.

 

Vacancy Status

Local Candidates Only

 

Classification

Full-Time


Status

Non-Exempt

 

Essential Job Functions

  • Telephone support and solutions for clients using multiple Energy Management Systems (EMS) interfaces
  • Troubleshooting incoming service requests and alarms and deciding appropriate actions to resolve the issues
  • Direction of third party on-site personnel supporting the Technician's troubleshooting process
  • Interpretation and analysis of data for all types of heating, ventilation, air conditioning, and refrigeration (HVACAR), and lighting systems
  • Perform audits of facilities and report on recommendations for optimizing energy use, asset efficiency, and problem resolution
  • Other tasks as assigned by Supervisor/ Manager.



Qualifications

Requirements

  • Knowledge in the following areas: Fundamentals of energy management, HVAC and lighting systems and troubleshooting methods, and/or Refrigeration systems and troubleshooting methods
  • Demonstrable math and computer proficiency, particularly with Microsoft Office applications such as Excel, Word, and Outlook
  • Working knowledge of business operations

Essential Physical Abilities

  • Occasionally move about inside the office
  • Ability to bend, stoop, reach, stand, mobility to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time
  • Manual and physical dexterity needed to operate a computer keyboard and handle paper documents
  • Sufficient near vision acuity to read information appearing on computer display screen, in handwritten forms, and printed on paper
  • Adequate hearing and verbal abilities to communicate effectively in person and by telephone
  • Ability to lift and carry a up to 15 pounds a regular basis, sit and use a computer for a long period of time
  • Manual and physical dexterity needed to operate a computer keyboard and handle paper documents

Education/Experience

  • High School diploma/GED - required
  • Associate's degree /Bachelor's degree preferred,Minimum of one-year work experience in the commercial HVAC and/or energy management industries performing a similar or closely related role – required
  • Minimum of one-year EMS monitoring experience employing various monitoring software and controls such as Novar, Trane, etc. is - highly desirable and preferred
  • Two-year technical degree and/or certification (HVAC, Mechanical, Electrical) - desirable
Working Environment
  • General office environment with majority of work day spent working at a desk on a computer and telephone managing customer-focused deliverables.
  • Weekend and evening schedules likely.
  • Operations Control Center team members deliver 24/7/365 support to our customers and may be asked to work on certain holidays.

For this role you must have authorization to workin the United States. There is no employer sponsorship of U.S.residency or work authorization with this role. Qualifiedapplicants are considered for employment, and employees are treated duringemployment without regard to race, color, religion, sex, sexual orientation,national origin, age, disability, veteran status, gender identity, orexpression, genetic information or any other legally protected status.

 

The above statements are intended to describe the general nature and level of work being performed by the incumbent. This is not intended to be an exhaustive list of all responsibilities, duties, and skills requires of personnel.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this position, as listed above. 


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