Global Industrial

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Inbound Sales Supervisor

at Global Industrial

Posted: 6/10/2019
Job Status: Full Time
Job Reference #: 1105374
Keywords: sales

Job Description

  • Inbound Sales
  • Buford, GA, USA
  • Full Time

Responsibilities:

  • Supervision of 35+ employees in a call center environment.
  • Assist with the development and training of assigned Sales Reps.
  • Coach, mentor and motivate Sales Reps.
  • Help identify quality issues and address them as needed.
  • Resolve issues involving employees and customers to ensure a timely processing of orders.
  • Provide strong leadership to staff by creating a positive work environment.
  • Perform quote and sales administrative functions to ensure all orders and quotes are processed quickly and correctly,
  • Assist Manager with HR related functions.
  • Perform other duties as assigned.

Qualifications:

  • Minimum 3 to 5 years Supervisory experience in Inbound Call Center environment.
  • Excellent verbal and written communication.
  • Excellent PC skills required in Excel, Word and Outlook.
  • Ability to organize, prioritize, work in a fast paced environment.
  • Attention to detail is a must.

Who We Are

We've been around for a while, and we believe our continued success is due to the basic principles of recognizing and rewarding superior performance for individuals and teams. We've seen this principle drive innovations and solutions to promote higher levels of productivity and customer service.

Our 70 year history of consistent success provides you with solid employment. We hire employees who are good at what they do and enjoy their work, and we offer a number of benefits and coverage for individuals and families. Our corporate culture strives to maintain strong communication at all levels, professionalism in our work, and respect for our co-workers.

Systemax is the parent company of the Industrial Products Group, which includes GlobalIndustrial.com, GlobalIndustrial.ca/Avenue, C&H Government, Nexel Industries, Industrial Supplies.com and other affiliated companies. 

Equal Opportunity Employer - Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation