Scrum Master III

Job Description:

1.   Leading Scrum teams across multiple products - IT Service Management (ITSM), Software Asset Management (SAM), Hardware Asset Management (HAM), HR and Banking CSM;

2.   Working with Business owners to document user stories to be delivered in each sprint release;

3.   Working with the Developers to estimate the work required for each user story;

4.   Working with the product owners to prioritize user stories and ensure completeness of user stories;

5.   Leading in planning the contents of each Sprint cycle;

6.   Holding daily Scrum meetings to ensure deliverables are tracking to plan;

7.   Tracking risk and other issues and ensuring they are resolved promptly;

8.   Working with the Business owners to build test plans to test user stories effectively;

9.   Ensuring the user stories align correctly with the ServiceNow capabilities. ServiceNow is the industry-leading cloud platform provider for building enterprise applications;

10. Working with the release management team to ensure all implementation activities are planned and executed before production deployment;

11. Ensuring users are appropriately notified and trained on new capabilities being delivered;

12. Understanding the ServiceNow technology for the product supported to ensure we stay aligned with the ServiceNow roadmap capabilities; and

13. Other duties as assigned.

14. Part-time telecommuting is permitted.

Job Requirements:

Bachelor’s degree or foreign equivalent* in computer science, information systems, or a closely related technical field and two (2) years of experience in a software development occupation.

·     One (1) year of experience in an agile environment, such as SAFe.

·     One (1) year of experience as a Scrum Master for a software development team that was diligently applying Agile principles, practices, theory, and Scrum Values.

·     One (1) year of experience with Jira or other tools (Jira Align) utilized in an agile development environment.

·     One (1) year of experience generating Metrics and Reports using Jira and other project management tools.

·     One (1) year of ServiceNow platform experience.

·     Demonstrated knowledge** with widely successful Agile techniques, including but not limited to User Stories.

*Any combination of education that has been evaluated by a professional credentials evaluation service to be the equivalent of an U.S. degree will be accepted.

**Knowledge may be demonstrated through education, training and/or experience. References required.

Work location: 864 Spring St NW, Atlanta, GA 30308.

If interested, send resume or curriculum vitae to: NCRAtleos.Careers@ncratleos.com reference requisition: R1147188 Scrum Master III (Evergreen) (Open).

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