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Technical Product Owner – Engagement Platform

at Primerica

Posted: 10/1/2019
Job Status: Full Time
Job Reference #: R-205062018

Job Description

Join Our Team

For six years in a row, Primerica has been recognized by the Atlanta Journal-Constitution as one of the best workplaces in Georgia! Over the past five years, Primerica has consistently been voted “Best Employer” by Gwinnett Magazine.

About this Position

The Primerica Technology Innovation Team is looking for a Technical Product Owner – Engagement Platform who will be responsible for managing and supporting the design, development, integration, and maintenance of third-party marketing / communication platforms, whose features and capabilities are used to deliver targeted marketing and business processing messages to the company’s clients and representatives. This position contributes to Primerica’s success by assuming end-to-end responsibility for the integration, usability, and performance of one or more of our marketing technology products & services. The marketing / communication platforms include capabilities to send email, push notifications and text messages, perform A/B testing, and monitor engagement through analytics and reporting.

Responsibilities & Qualifications

Key Responsibilities

The Technical Product Owner – Engagement Platform fills a technical and analytical role, with responsibility for the day-to-day functioning of the third-party communication platforms, including managing the complex system integrations designed to support relevant and contextual data transfer for targeted messaging.  

You will:

  • Work directly with the MarTech Platform Owner on a daily basis to coordinate activities between internal and external vendor partners, define what collaboration will be necessary to work through development and implementation of the road map, and manage integration work.
  • Serve as the product subject matter expert for the technical functionality of the communications platforms and participate in the development of strategies for feature implementation that help support desired business outcomes.
  • Learn/understand the data architecture and flow of data between communications platforms.
  • Elicit business requirements and business opinions from a diverse group of stakeholders and business partners, both internal and external.
  • Understand and document complex business logic, rules and requirements for data integration and system capabilities in manner usable by programmers and QA.
  • Create and maintain product roadmaps, product backlog, epics, user stories, use cases and other product documentation.
  • Work directly with Agile Scrum or Kanban development teams to implement high priority backlog features based on the product roadmap.
  • Participate in test script reviews, user acceptance testing and testing of new system functionality.
  • Troubleshoot data issues and functionality by evaluating back-end data through use of queries tools and scripts.
  • Work with (or serve as) the project manager to guide and track the development of communication platform features, including issue management and enhancements.
  • Provide knowledge support to third party partners to resolve development issues, facilitate development needs, and support the product in DEV, TEST and PROD environments.
  • Work with the Platform Owner to ensure Third Party Compliance Assessment and Information Security documentation is kept current and up to date in the vendor management system.


  • Bachelors of Arts or Bachelors of Science in a related field
  • Minimum 5 years’ experience with product development in a software development environment as a business analyst, product manager, or product owner
  • Knowledge of application design and software development methodologies, including Agile Scrum and Kanban
  • Experience with insurance and/or financial services
  • Knowledge of application design and software development methodologies.
  • Ability to work in a team-oriented, collaborative environment
  • A helpful attitude and a strong desire to learn. 
  • Ability to work in a team-oriented, collaborative environment
  • A helpful attitude and a strong desire to learn. 

Since 1977 Primerica has been a Main Street Company for Main Street North America. Our mission is to create more financially independent families. Led by CEO Glenn Williams and President Peter Schneider, our 2,000 employees are proud to be an integral part of achieving Primerica's goal to help families become financially independent.

Primerica employees support our representatives as they provide education and financial solutions to their communities through term life insurance, mutual funds, annuities and other financial products. We insured approximately 5 million lives and have more than 2 million client investment accounts. Our competitive salaries, award-winning benefits package, and employee recognition programs are just a few of the reasons our average employee tenure is 13 years.

Our stock is traded on The New York Stock Exchange under the symbol “PRI.”

If you need an accommodation with any part of the application process, please call 470-564-6820 during regular business hours.


Posted 14 Days Ago

Full time