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Employee Ambassador

at TTEC

Posted: 6/4/2019
Job Reference #: 02EM6
Keywords:

Job Description

 

TTEC is seeking an Employee Ambassador to join our team based in the Duluth, GA area.

 

Our Human Capital (HC) Team brings significant value to our company. We are always looking for innovative ideas and opportunities to drive employee satisfaction. We want to show the public that TTEC is the right place to work and we are looking for someone as passionate as we are about employee experience to join our team!

 

What you'll be doing: 

 

Employee Ambassadors are the frontline resource for managing all people-related issues within an assigned business group or functional unit. In this role, you will:

  • Address situations that affect employee morale and collaborate with the site leadership and human capital team to drive positive employee experiences.
  • Streamline site communication - prepare and manage ongoing communication for the site to keep employees informed and ensure consistency across all programs and events.
  • Event Coordination - Assist in coordinating site activities for employee recognition and employee engagement (All team meetings, BBQs, etc.)
  • Other duties as assigned

 

What you'll be able to do:

  • Create a friendly, welcoming environment for employees when approaching Human Capital with questions, ideas, or concerns
  • Improve the key success metrics such as attrition, absenteeism and employee satisfaction.
  • Ensure compliance with all local human resources laws and regulations.
  • Administer special programs.

 

What skills you'll need:

  • Bachelor's Degree
  • 0 to 2 years of related experience.  2019 Graduates studying Human Resources Management or related field are welcome to apply!
  • Knowledge of local employment laws and regulations
  • Open, honest, and empathetic manner when dealing with people. High customer service orientation
  • Working knowledge of database applications such as Oracle and MS Office, or ability to learn technology quickly
  • High-level of integrity, honesty, and judgment.
  • Strong attention to detail and process oriented
  • Trusted advisor to leaders and employees in complex situations
Who We Are:
 
TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments-Consulting, Technology, Care and Growth-to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.  Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC 's business processes and operations.


Do the right thing | Lead Everyday | Seek first to Understand | Reach for Amazing | Act as one | Live life passionately

 

 

 

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

 

 

Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!